Sep 25, 2025TechAsiaThe Straits Times

15 MRT Disruptions in 3 Months: Tackling Singapore's Transport Reliability Woes

Crowded MRT train platform in Singapore during peak hours

Singapore's commuters are growing increasingly frustrated with the reliability of the MRT network, as public transport operators SMRT and SBS Transit face scrutiny over a series of disruptions. In just three months since July, there have been at least 15 rail delays and interruptions, with six incidents alone in the first three weeks of September. These frequent hiccups have left riders stranded, late for work, and questioning the stability of one of the world's most advanced urban transport systems.

The issues range from signal faults and power failures to track defects, affecting key lines like the North-South, East-West, and Circle lines. For instance, a recent September disruption on the North-South Line halted services between Jurong East and Choa Chu Kang stations for over an hour, impacting thousands during the morning rush. Commuters, already dealing with packed trains and rising fares, express their exasperation online and in daily conversations, with many calling for immediate action to prevent further erosion of trust.

This wave of problems comes at a challenging time for Singapore's Land Transport Authority (LTA), which oversees the MRT's operations. While aging infrastructure plays a role—parts of the network date back to the 1980s—experts point to a combination of maintenance backlogs, increased ridership post-pandemic, and the complexities of an expanding rail system as contributing factors. In response, SMRT has ramped up repair schedules and invested in predictive maintenance technologies, but critics argue that more systemic changes are needed.

On a recent episode of The Usual Place Podcast, transport analysts and former commuters delved into potential solutions. Suggestions include accelerating the rollout of new signaling systems, enhancing staff training, and even exploring hybrid transport options like expanded bus rapid transit to ease pressure on the rails. The LTA has pledged to review incident causes thoroughly and aims to reduce disruptions by 20% in the coming year through targeted upgrades.

As Singapore pushes toward its goal of a greener, more efficient transport future, restoring commuter confidence will be key. With major events like the upcoming Formula 1 Grand Prix on the horizon, the stakes are high. For now, riders are advised to check real-time apps for updates and plan alternative routes. While the disruptions may be testing patience, ongoing efforts suggest a path forward to smoother journeys ahead.

This article is a summary based on reporting by The Straits Times. For the full podcast and in-depth discussion, read the original here.